St Lucia
Trinidad & Tobago
Customer Service Philosophy
SERVICE CREDO
At Massy Services Guyana, we shall ensure that our customers enjoy exceptionally positive and memorable experiences.
We commit to:
- Providing a welcoming atmosphere
- Valuing Our Customers as OUR most important guests
- Being professional, knowledgeable and courteous
- Offering quality products and unrivalled services
- Doing things right the first time
- Always going the extra mile
- Providing a clean and safe environment
EMPLOYEE TEAM PROMISE
We are committed to fostering a team that feels a sense of belonging
We shall practice and promote:
- Confidentiality
- Diversity
- Fairness
- Honesty
- Integrity
- Respect
EMPLOYEE PROMISE
Our Principle of “Growing People” will be strengthened through:
- Care
- Continuous Career and Personal Development
- Empowerment
- Open Communication
- Recognition
BUSINESS PARTNER PROMISE
We shall build a strategic Business Partnership that adds value to Our Customers
We Commit to:
- Providing relevant market information, reports and feedback in a timely manner
- Honoring our commitments and agreements