Widit by Massy Remittance
Your Digital Gateway to Smarter Finance
Built for everyday life across the Caribbean—secure digital wallet features plus cash-in / cash-out at Massy Remittance MoneyGram locations.
Hybrid Financial Model
Digital convenience + in-person access. Cash-in / cash-out at Massy Remittance partner locations across the region.
Regulatory Trust
Approved as an E-Money Issuer where required and aligned to local regulations. Compliant, secure, reliable.
Strategic Partnerships
Powered by Massy and supported by MoneyGram’s network to enable fast, secure transactions in and out of the region.
Download the Widit App
Manage money on the go. Free to download.
Core Features & Services
Explore what you can do with the Widit wallet.
Instant MoneyGram Transfers
Send funds for cash pickup or direct bank deposit using your wallet balance.
International Sends from Wallet
Send money to family and friends abroad from your Widit wallet.
Peer-to-Peer (P2P) Transfers
Instantly send money locally from your wallet to another wallet.
Staging Transactions
Start online, finish in-store to reduce wait times.
Receive to Mobile Wallet
Get funds directly in your Widit wallet; cash out later at a location.
Receive Direct to Bank (ACH)
Enroll to receive funds to your bank account in about 1–2 business days.
Digital Wallet Core
Secure hub for your digital transactions.
Wallet → Bank Transfers
Move funds from wallet directly to your linked bank account.
Cash Withdrawals
Withdraw cash from your wallet at MoneyGram agent locations.
Transfer Tracking & History
Full history to keep on top of your money.
Pay at Massy Stores
Present your in-app barcode at checkout.
Scan to Pay (Merchants)
Pay businesses using your Widit balance; quick QR checkout.
Geographic Availability
Select a country to see available services.
Trinidad & Tobago
P2P Transfers
Wallet to Bank Transfers
MoneyGram Send From Wallet Using Wallet Balance
MoneyGram - Direct Wallet Receive
MoneyGram Receive To Bank Account
Massy Stores Payment
Scan to Pay (Merchant Locations)
MoneyGram Transaction Staging
Guyana
MoneyGram Receive To Bank Account
MoneyGram Transaction Staging
St. Lucia
P2P Transfers
Wallet to Bank Transfers
MoneyGram Send From Wallet Using Wallet Balance
MoneyGram - Direct Wallet Receive
MoneyGram Receive To Bank Account
MoneyGram Transaction Staging
Barbados
P2P Transfers
Wallet to Bank Transfers
MoneyGram Send From Wallet Using Wallet Balance
MoneyGram - Direct Wallet Receive
MoneyGram Receive To Bank Account
MoneyGram Transaction Staging
St. Vincent
Limited (Core MoneyGram services)
Understanding Costs & Limits
Fees vary by country. MoneyGram fees are calculated in-app.
Country-Specific Transaction Fees
Select a country to view cash-in, cash-out, P2P, and wallet-to-bank fees.
Trinidad & Tobago
Type | Fee |
|---|---|
Cash In | Free |
Cash Out | $3.50 TTD |
Peer to Peer | Free |
Wallet To Bank Account | $3.50 TTD |
Barbados
Type | Fee |
|---|---|
Cash In | Free |
Cash Out | $2.00 BBD |
Peer to Peer | Free |
Wallet To Bank Account | $2.00 BBD |
St. Lucia
Type | Fee |
|---|---|
Cash In | Free |
Cash Out | $3.00 ECD |
Peer to Peer | Free |
Wallet To Bank Account | $3.00 ECD |
Wallet Limits
Wallet limits are set in accordance with local financial regulations in each operating country. Specific tiers and thresholds may vary by jurisdiction and can change based on updated compliance requirements. For the most accurate and up-to-date information, please refer to your country’s regulatory guidelines
Security, Privacy & Your Role
Built with security and compliance in mind.
How We Handle Your Data
What We Collect & Why
Name, contact details, payment info, and transaction history—used for processing, account management, and fraud prevention.
Data Security
Encryption in transit and at rest; industry-standard controls and monitoring.
Sharing
With trusted providers (e.g., MoneyGram) to deliver services, or when required by law.
Your Rights & Responsibilities
You can access, challenge, and correct your personal data.
Opt out of unsolicited marketing messages.
Request deletion where applicable.
You Agree To
Provide accurate info for verification.
Keep your password and device secure; avoid rooted/jailbroken devices.
Report any loss, theft, or unauthorized access immediately
See our Privacy Policy and Terms of Use.
Frequently Asked Questions
Quick answers to common questions.
How do I sign up?
To sign up for Massy Remittance Digital, follow these simple steps:
- Download the App: Visit the Google Play Store or the App Store to download the Massy Remittance Digital App. Or visit the web page massydigital.com
- Select “Sign Up Today”: Open the app and select the “Sign Up Today” option to begin the registration process.
- Enter Required Details: Fill in the necessary details as prompted during the sign-up process. Make sure to provide accurate information, including a valid email address.
- Complete Registration: Follow the on-screen instructions to complete the registration process. Ensure that all required fields are filled correctly.
- Verify Email Address: Once you’ve entered your details, you may need to verify your email address. Check your inbox for a verification email from Massy Remittance Digital and follow the instructions provided.
- Start Using Massy Remittance Digital: After successfully signing up and verifying your email, you can start using Massy Remittance Digital for various financial transactions and services.
What is staging?
Massy allows you to stage a MoneyGram transfer for cash pickup at any of their convenient agent locations. This means you initiate the transfer online or through the Massy app, and then visit a physical MoneyGram location to complete the transaction by paying in cash/ collecting your cash. It’s a way to start the process digitally and finalize it in person.
How can I contact a Massy Support Team?
You can contact our Massy Support Team through the ‘Contact Us’ section on the Massy Finance Remittances website
I did not get the verification email following registration.
If you haven’t received the verification email after registering, please contact us via the ‘Contact Us’ section on the Massy Finance Remittances website so we can assist you promptly.
How do I change my connected email address?
To change your connected email address, simply log into your account, navigate to your profile details, and edit accordingly. Please note that you will need to verify your new email address again for security purposes.
How do I recover my password?
If you need to recover your password, simply utilize the reset password option within the app. Enter your email address and follow the provided instructions to reset your password securely.
How do I initiate a cash transfer using Massy and MoneyGram?
You can initiate a cash transfer by logging into the Massy App/ web, then select the ‘MoneyGram ‘and ‘send money’ tab, inform MoneyGram about the recipient, the amount you wish to send, and the destination. Choose the ‘cash at location’ option as your payment method.
What are the steps to complete the transfer in person?
After initiating the transfer, locate a nearby MoneyGram agent location where you’ll finalize the transaction in person. Provide your receipt or confirmation number and a valid photo ID to receive your money.
What if I'm the recipient? How do I collect the funds?
If you’re the recipient, fill out the receive form on the MoneyGram section of the Massy App. Enter the reference number provided by the sender and choose ‘cash pickup’ as your receive method. Then, locate a nearby MoneyGram agent location where you’ll finalize the transaction in person, present your reference number and a valid photo ID to collect the funds.
How can I track the status of my money transfer?
You can track the status of your money transfers, whether sent or expected to be received, through the Massy app in the ‘track a transfer section’ app.
Are there any factors affecting the availability of funds?
Yes, the timing of funds availability depends on the destination country and may be influenced by banking hours and compliance with regulatory requirements.
I encountered an error when trying to stage my transfer, what do I do?
Please contact us via the ‘Contact Us’ section on the Massy Finance Remittances website (massyremittance.com) so we can assist you promptly.
Can someone uplift my transfer on behalf?
No, the name on the transaction/ account needs to match the name of the person receiving/ paying for the cash transfer.
Is there a limit to what I can send or receive?
In most countries, MoneyGram allows online transfers of up to $10,000.00 USD per transaction, with a cap of $10,000.00 USD every 30 calendar days. However, it’s important to note that these limits may vary depending on local regulation
Can my receiver pick up their transfer in a different country than I sent it to?
No. For security reasons, your receiver must pick up the funds in the country you sent to. If your receiver is not in the country you sent to, please cancel the transaction and send again to the new destination.
When will my receiver’s money be available for cash pickup?
Money sent from MoneyGram is typically ready for cash pickup within minutes after the transfer has been sent successfully. Regardless of the payment method used, timing is subject to operating hours, the destination country, availability, local laws and regulations and compliance requirements.
Why does MoneyGram require me to provide identification?
As part of ongoing commitment to help safeguard your money and prevent fraud, MoneyGram requires you to show a valid ID to complete all money transfer transactions. This added level of security is the right thing to do as it can drastically reduce potential fraud. Verifying that people are who they say they are helps reduce the risk of becoming a victim of a scam or fraud.
Are there limits to how much or how often I can send money?
For your protection, we have a variety of rules in place to limit how much money and how many transfers you can complete on a daily, weekly, monthly and yearly basis.
These limits aren’t always the same. They fluctuate based on market trends, security needs and current laws and regulations, so the list of limits isn’t available for customers.
However, if you ever receive a limit error when you’re trying to send money, you can contact our customer care team for further assistance.
Can I send money to someone’s bank account or mobile wallet?
MoneyGram allows you to send money directly to a bank account or mobile wallet in selected countries. To find out if you can send money to your receiver’s bank account or mobile wallet, start sending money or estimate fees from the send money page, and select “Direct to Bank Account or Account Deposit” as your delivery method. Service availability may vary at agent locations.
Does the receiver’s name have to match their government-issued ID exactly?
For security reasons, many agent locations will not pay out a transfer if the name on the receiver’s identification does not match exactly. Please confirm your receiver’s name as it appears on their ID. If your receiver is still having this problem, please contact MoneyGram at +1 800 922 7146.
How long does it take for the money to reach my bank account?
Typically, funds are deposited into your bank account within 24 to 48 hours after initiating the transaction.
Are there any fees associated with receiving money through Direct to Bank ACH?
No fee, the service is free
What information do I need to provide for the Direct to Bank ACH transaction?
You’ll need to provide your valid bank account details and the reference number provided by the sender
Is there a limit to how much money I can receive through Direct to Bank ACH?
Limits may vary depending on your bank’s policies, Massy’s terms, and the regulations in your country. It’s best to check with Massy or your bank for specific details.
Can I cancel a Direct to Bank ACH transaction after it's been initiated?
Depending on Massy and MoneyGram’s policies, cancellation options may vary. It’s recommended to contact customer support immediately if you need to cancel a transaction.
Is my personal and banking information secure when using Direct to Bank ACH?
Massy and MoneyGram employ security measures to protect your information during transactions. However, it’s still crucial to ensure that you’re using secure networks and practices on your end as well.
Can I receive Direct to Bank ACH transactions from international senders?
Direct to Bank ACH transactions are available from both domestic and international transfers
Can I add multiple bank accounts to my profile?
Yes, you can. However, you need to ensure you select your correct desired bank account when receiving your transaction, the system will default your bank account to the last one used
Your bank account needs approval to ensure security, comply with regulations, and prevent fraud. This process verifies your identity, protects against unauthorized access, and enhances transaction monitoring for a smoother service experience.
Yes, you can. However, you need to ensure you select your correct desired bank account when receiving your transaction, the system will default your bank account to the last one used