MoneyGram

How to send money in person at a MoneyGram agent location

1. Find a location
Start by finding a MoneyGram agent location near you.

2. Bring the following information

• Your full name and Identification Document.
• Your recipient’s name matching their ID.
• Recipient’s location.
• The amount you wish to send, plus fees.

3. Provide the information

• Complete a customer form with the required information if applicable
• Provide Identification document to the agent

*Required information can be provided verbally as well.

4. Send reliably

• Give the agent the money (principal + fees).
• Sign and obtain a copy of your receipt
• Remember to provide the 8-digit reference number to your recipient.

Money sent for cash pick-up
You can pick-up your money transfers from a MoneyGram agent location near you. For additional information about receiving money in person, review the simple steps below.

Receive money at any MoneyGram agent location
1. Find a location
Find a MoneyGram agent location near you.

2. Bring with you:

• The 8-digit MoneyGram Reference Number that can be found on sender’s receipt.
• You will need to bring a valid form of Government issued photo ID (e.g. passport or Government ID).

3. Provide the information

• Customer slips are available at the agent locations. Complete a customer slip with the reference number and required information, if applicable
• Provide your valid photo I.D (National ID card or passport) to the agent

*Required information can be provided verbally as well.

4. Sign and obtain a copy of your receipt

5. Collect your money